CCI's Facility

Our custom-designed business call center headquarters are located in Norwalk Connecticut.

Facility Features:

• Ultra-high-speed digital telephone switch and ACD system
• Enhanced capacity voice mail system
• UPS (Uninterrupted Power Supply)
• 2 interconnected power generators
• Triple internet connections
• special lighting
• acoustical ceiling tiles
• air handling system

Facility Benefits:

• Redundancy: The on-site UPS, generators and spare communications equipment components combine to provide complete system redundancy.
• Nearly 100% uptime for virtually every aspect of our operations (UPS Generators)
• 24/7/365 operation (lighting, acoustics, ventilation)
• Health and efficiency of our dedicated staff (healthy environmental work conditions)