by CCI | Dec 11, 2019 | Articles
Blogs and eBooks opened up the market for more people to self-publish information. This is an exciting time for their audiences as people consume more content than any other product on the market right now. Unfortunately, self-publishers often skimp on quality by not...
by CCI | Nov 14, 2019 | Articles
If you run a small businesses or you’re an entrepreneur who works out of a home office, client communications can be time consuming. Fortunately, there’s a solution that makes your customers happy and also saves you time so you can focus on business operations. With...
by CCI | Oct 14, 2019 | Articles
Look beyond call center experience when searching for an intake specialist. Customer service experience working in these environments does not necessarily translate well into an attorney-centered intake specialist position. Seeking other options in experience and...
by CCI | Sep 27, 2019 | Articles
The call center has not gone away for many large businesses. There is more than one type of center available for businesses to use. Each one has its own purpose in growing and operating your business. Telephone Call Centers Staffed by professional operators, telephone...
by CCI | Aug 26, 2019 | Articles
Rebranding the Face of Customer Service Many consumers hate the thought of calling an 800 number for customer service assistance. They associate massive call centers with impersonal assistance, frustration, and undesirable results. However, the industry has developed...
