by CCI | Feb 15, 2022 | Articles
There is much that goes into running a business, and it can be physically, emotionally and mentally exhausting. When you find an opportunity to simplify operations, you won’t just be making your life easier. You take an active role in reducing the strain on your...
by CCI | Jan 15, 2022 | Articles
Customer service strategies are increasingly relying on inbound call centers to process customer concerns or questions. There is a range of issues that call center services can provide some of the more common including order tracking, billing or payments, customer...
by CCI | Dec 15, 2021 | Articles
Improving the efficiency of your business operations reduces the amount of work demanded from your team and creates a stronger bottom line. Outsourcing certain tasks to call centers provides several benefits to a company, and there is an increased demand for these...
by CCI | Oct 19, 2021 | Articles
While consumers aren’t always a fan of an answering service, they can be revolutionary to your business. It is generally impossible for business owners to provide 24-hour service to their consumers, and yet you don’t always know when your client is going to have a...
by CCI | Sep 19, 2021 | Articles
While you love operating a medical industry business, you need a bit of help. Perhaps an uptick in business made you consider hiring a medical answering service. Consider these points to determine whether it makes sense to let someone else answer the phone. ...
