24/7 CALL CENTER & ANSWERING SERVICE. When Opportunity Calls, CCI Answers
WHAT WE OFFER
...AND MORE!
Completely customized to fit your business.
At Central Communications Inc. we’re here to make your business run smoother and more efficiently. We’re far more than just an answering service. We care about your company and its success. Our services are extensive and completely customizable to fit your needs. Our agents are available 24/7, 365 days a year for a wide variety of tasks such as answering incoming calls, and organizing your appointments. If you’re running a medical office, we’ve developed a night nurse partnership and are able to send messages to physicians in emergency situations.
You can trust our consistency.
Our services are up and running at all times. We pride ourselves on maximum reliability with advanced technologies such as:
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- A 5 tier Uninterruptible Power Supply (UPS)
- Fully Hot-Swappable Equipment Spare Parts Inventory
- 24-hour Vendor Support
- Interconnected Dual Generator Back-up
- Redundant Dual Internet and Telephone Connections
Rest assured knowing that each and every call will be answered, completely customized to fit your needs.
Award-Winning Services
Customized Support
Available 24/7/365
With more than 30 years experience, our customization and personalization is unmatched.
Our top services include:
- 24/7 call center and answering service
- Remote receptionist
- Order entry processing
- Appointment reminders
- Wake up calls
- Voicemail/announcements
- Message delivery and retrieval
- Web-based appointments and scheduling
- Medical-based answering and crisis center
- And more!
Please don’t hesitate to contact us today for a free consultation and more information about our services.
Additionally, you can call us directly at 800-397-8809 / 203-846-4343, or send us an email at customerservice@ccianswers.com. We are located at 12 Oakwood Avenue, Norwalk, CT 06850,